Health Routes
Privacy Policy
How we look after your personal information.
Who we are
Health Routes (“we”, “us”, “our”) provides corporate wellbeing and personal wellness services fromOakham, Rutland, UK. For privacy questions, contact us atlynne_woods@hotmail.comor call07794 723831.
What information we collect
We may collect personal information when you:
- Use our contact or enquiry forms
- Email, call or message us to book or ask about services
- Browse the website (limited technical data via essential cookies / hosting logs)
This may include your name, email address, telephone number, and any details you choose to share about your enquiry or wellbeing needs.
How we use your information
We use personal information to:
- Respond to enquiries and arrange appointments
- Provide our services and manage client relationships
- Meet legal and professional obligations
- Improve the website and keep it secure
We do not sell your personal information.
Lawful bases
Depending on the context, we rely on legitimate interests (responding to enquiries and running the website), contract (delivering booked services), consent (where required, for example non-essential cookies), and legal obligation.
Sharing your information
We only share personal information with trusted providers who help us operate (for example hosting or email delivery), or where we must do so by law. Any processors are required to protect your data appropriately.
How long we keep information
We keep enquiry and client information only as long as needed for the purpose collected, including professional record-keeping and legal requirements, then delete or anonymise it securely.
Your rights
Under UK GDPR you may have the right to:
- Access the personal data we hold about you
- Ask us to correct inaccurate data
- Ask us to erase data in certain circumstances
- Object to or restrict certain processing
- Withdraw consent where processing is based on consent
To exercise these rights, emaillynne_woods@hotmail.com. You can also complain to theInformation Commissioner’s Office (ICO).
Cookies
We use essential cookies to make the site work. Non-essential cookies (if enabled) are only used with your consent. Full details are in ourCookie Policy.
Third-party websites
Our site may link to third-party websites. Their privacy practices are their own — please review their policies before sharing information with them.
Changes
We may update this Privacy Policy from time to time. The latest version will always be published on this page with an updated date.
Related documents:Terms & Conditions·Cookie Policy·Contact